Contact information:

BTW: BE 0801 544 751

1. Why this Privacy Statement?

Any person (hereinafter "User") who uses the websites https://anneliesgilbos.be (hereinafter the "websites") provides certain personal data. This personal data is information that allows Annelies Gilbos to identify you as a natural person, whether we actually do so or not. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person.

We use and process your personal data only in accordance with the Privacy Act and other relevant legal provisions. Any reference in this Privacy Statement to the Privacy Act means a reference to the Act of December 8, 1992, on the protection of privacy with respect to the processing of personal data. Any reference to the Regulation means a reference to the Regulation of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

By using our websites, the user implicitly consents to the possible processing of personal data as described in this document. Annelies Gilbos reserves the right to amend this Privacy Statement at any time. Any substantial changes will be clearly communicated to the User. We recommend consulting this document regularly.

2. Who processes the personal data?

2.1. Data Controller

Annelies Gilbos is the data controller ('Controller') and determines, alone or in cooperation with others, which personal data is collected, the purpose, and the means of processing this personal data.

2.2. Processor(s)

Annelies Gilbos is free to engage data processors. A processor is a natural or legal person who processes personal data at the request of or on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor always acts according to the instructions of the data controller.

3. On what legal basis are my data processed?

In accordance with the legislation, we process personal data based on the following legal grounds:

Based on the execution of the agreement as agreed with you, or the exercise of pre-contractual steps taken at your request; or
Based on the legitimate interest of Annelies Gilbos to assist the data subject after filling out the contact form; or
Based on your consent by explicitly accepting this Privacy Statement.

4. Which personal data are processed?

Annelies Gilbos commits to only collect and process data that is relevant and necessary for the purposes for which it is processed. A non-exhaustive list of categories of personal data that may be processed includes:

Your IP address
Your first and/or last name
Your email address
Your phone number
The company you represent

5. For what purposes are my personal data used?

Annelies Gilbos collects your personal data to provide each User of our Websites with a safe, optimal, and personalized user experience. The collection of personal data is further expanded as the User makes more intensive use of the Websites and our online services.

Data processing is essential for the operation of the platform and the associated services. Processing is done exclusively for the following specific purposes:

Managing the contractual relationship in which the User is a party;
Offering and improving a general and personalized service, including billing purposes and providing support;
Detecting and protecting against fraud, errors, and/or criminal behavior.

During a visit to the websites of Annelies Gilbos, some data is collected for statistical purposes via cookies. Such data is necessary to optimize the use of our websites. These data include: IP address, probable location of consultation, time and day of consultation, and which pages were visited. When you visit the websites of Annelies Gilbos, you declare that you agree with this data collection for statistical purposes as described above.

The User always provides the personal data to Annelies Gilbos and can thus exercise some control. If certain data are incomplete or seemingly incorrect, Annelies Gilbos reserves the right to postpone certain expected actions temporarily or permanently.

6. Who receives your personal data?

Your personal data is processed for internal use within Annelies Gilbos only. Your personal data will not be sold, passed on, or communicated to third parties unless you have given us prior explicit consent.

Annelies Gilbos has taken all legal and technical precautions to prevent unauthorized access and use of data.

7. How long do we keep your data?

Your data is kept as long as necessary to achieve the set goals. They are removed from the database when they are no longer needed to pursue these goals or if you validly exercise your right to delete the data.

8. What are my rights?

8.1. Guarantee of lawful and safe processing of personal data

Your personal data is always processed for legitimate purposes, as explained in point 5. They are collected and processed in an appropriate, relevant, and proportional manner and are not kept longer than necessary to achieve the set goals.

8.2. Right of access

If you can prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of processing, the categories of data, the categories of recipients to whom the data is sent, the criteria that determine the data retention period, and the rights you can exercise regarding your data.

8.3. Right to rectification of personal data

Inaccurate or incomplete information can be corrected. It is primarily the User's responsibility to make the necessary adjustments. One can also contact us with a request for modification.

8.4. Right to erase your personal data

You also have the right to obtain the deletion of your personal data in the following cases:

Your personal data is no longer necessary for the set purpose;
You revoke your consent to process your data and there is no other legal basis for processing your data;
You have legitimately exercised your right to object;
Your data has been unlawfully processed;
Your data must be deleted due to a legal obligation.

The deletion of data is primarily related to visibility; it is possible that the deleted data remains temporarily stored.

8.5. Right to restrict the processing of your personal data

In some cases, you have the right to request restrictions on the processing of your personal data. This certainly applies in the case of a dispute regarding the accuracy of data, if the data is necessary in the context of a legal procedure, or for the time necessary for Annelies Gilbos to determine that you can validly exercise your right to deletion.

8.6. Right to object to the processing of your personal data

You have the right to object at any time to the processing of your personal data for 'direct marketing' purposes. Annelies Gilbos will stop processing your personal data unless it can demonstrate that there are compelling legal reasons for processing that override your right to object.

8.7. Right to data portability

You have the right to obtain the personal data provided to Annelies Gilbos in a structured, commonly used, and machine-readable format. In addition, you have the right to transfer this personal data to another data controller unless this is technically impossible.

8.8. Right to withdraw my consent

You have the right to withdraw your consent at any time.

9. How can I exercise my rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to Annelies Gilbos, Osbroekstraat 51, 9300 Aalst, or via email (annelies@annelies@anneliesgilbos.be). We will respond to you as soon as possible, but no later than thirty (30) days after receiving your request.

10. Possibility to file a complaint

If you are not satisfied with the processing of your personal data by Annelies Gilbos, you have the right to file a complaint with the Privacy Commission. (https://www.privacycommission.be/)

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